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Online, or virtual osteopathy appointments with us can now be made easily, in a matter of minutes.
Using a system called Physitrack®, we are able to reach out and help people across the UK and abroad, seeing each other, in real time and providing rational diagnoses and effective Management, Mobilisation and Exercise Programs for their spinal or joint problem.

Our Online centre


How does an appointment with the Spine Health Centre Online work?

We are proud to offer our Spine Health Centre Online service using Physitrack® and PhysiApp®, which will help you to take control of your back problem or injury using a personalised Management, Mobilisation and Exercise Plan (MMEP), without having to visit the clinic in person. About 80% of a diagnosis comes from the case history and this is the key to this online service being as effective as a face to face consultation, in managing certain types of back problems.

There are 6 easy steps to making your online appointment

1. Download PhysiApp® onto your computer from, or onto your i-phone or smart-phone from App store or Google Play (free app). Ideally use your PC or laptop, as often we will need to share video animations with you, which are better in a larger size.

2. Before your appointment, you will receive from the Spine Health Centre, a program access code via email or SMS.    

3. Enter your access code in PhysiApp® to get started with your consultation – just like a normal face to face one.   

4. Payment for this Spine Health Centre Online service is paid, before the consultation, using Stripe payment gateway or by Card machine over the phone.

5. If a working diagnosis is reached, then using our PhysiTrack® program, a personal Management, Mobilisation & Exercise Plan (MMEP) will be formulated for you and with you.

6. Your daily feedback on your individual MMEP using Physitrack® allows us to know when followup appointments are required and to manage your problem over the coming few weeks.

The use of GP/physician prescribed medication is the “first line of defence” for management of musculoskeletal pain and inflammation, as well as “over the counter” self-prescribed medication.These are usually effective but should be taken for the shortest duration possible.
However, the UK Government's National Institute of
Health and Care Excellence (NICE) guidelines for pharmaceutical management of low back pain say
not to offer paracetamol alone for managing low
back pain. See Pain Management section of this website.

For your instructions on how to prepare for your online consultation.
Click Here

To download printed (PDF) version of PhysiApp instructions.
Click Here

Click below to watch short video on how PhysiApp works for you.

How many online appointments will I need?

This depends on the condition or injury you have and how much you interact with and respond to the personal management, mobilisation and exercise program (MMEP) we put in place for you. Typically, the more feedback you give us, the better you will respond and the quicker you will feel the benefits.

Because of this, online osteopathic appointments are set up differently from face to face consultations in the clinic. You will have your initial consultation and then if appropriate, you will be put onto your personal weekly MMEP, where you have access to the mobilisation and exercise videos we have created for you and the ability to communicate with your osteopath,  including regular appointments as required. 

During this time we expect you to learn much more about how to manage your symptoms and what works well for you.

After 3 weeks, if you still need us, you will be moved onto an ongoing monthly MMEP, which will offer you ongoing support. You will still be able to contact us, have appointments, your exercises will still be available and you should continue to recover.

What is included in our online service?

Your initial consultation.
1. Initial assessment and diagnosis via online/remote consultation.
2. Discussion with patient on their management and treatment plan
if appropriate.
£45 one-off charge (pre-paid online).

Weeks 1 - 3
1. If our Spine Health Centre Online MMEP is appropriate for you,
then you will receive your program within 12 hours. We will go
through the exercises with you during your initial consultation.

2. Follow-up virtual consultations, when required.
3. Revisions to your plan as you progress through the exercises.
£45 for the whole 3 week plan (pre-paid online).

Following weeks 1-3
You can then move to an all-inclusive plan, giving you benefits
month after month. When you need us, we are here for you.
1. Virtual consultations when required.
2. Access to your personal MMEP.
3. Access to your Osteopath through the App.
4. Follow up by us, through App messaging.
£35 Per Month (pre-paid online).

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Who is remote osteopathy suitable for?

If you are in a remote location, or if you simply don’t have time
because of say, traffic, parking, and waiting rooms an online consultation with the Spine Health Centre Online could help.

Our personalised Management, Mobilisation and Exercise
Program (MMEP)
is good for anyone who is happy to take a
different approach to managing their spinal problem and are
willing to take more responsibility for their own recovery.

If you are willing to follow your prescribed MMEP, do your exercises and communicate with us throughout, then this could be the approach for you.

If you are looking for someone to manipulate your back for quick
relief, (which can be appropriate for some spinal pain) then you
will need a person to person appointment in a clinic.

We are recommending our Spine Health Centre Online service for
a number of our patients, Continuity of care and proper follow-ups
are important – this is a great way to ensure you get this. If unsure
of your suitability just get in touch and we can discuss.

The following groups of patients are finding online osteopathy consultations particularly useful:

Low Back Pain and Sciatica.

Neck Pain and arm pain.

Shoulder pain. 

Annoying injuries that don’t stop your life, but just aren’t getting better.

Injuries that are causing a mild/moderate interruption to your normal daily or sporting life.

Anyone with Transport Difficulties.

People that are now a distance from the physical clinic but want continuity of care from their osteopath

We are members of these professional bodies. MemberInstitute of Osteopathy MemberOsteopathic Council Member
Book an online appointment today
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