Covid-19 Statement

Our Covid-19 policy has been created after undertaking a thorough covid-19 risk assessment. Below are measures taken to keep the public and staff safe from covid-19. However there is always some risk. Even though we take hygiene as seriously as we can, we cannot guarantee  a 100% COVID 19 free environment.

Heightened cleaning regimes

• Treatment rooms will be cleaned after every patient encounter, all hard surfaces will be wiped clean and floors moped.
  

• Waiting room will be closed. it will not need to be cleaned at the end of the day.
  

• Patients will not need to touch anything in between arriving at the clinic to the treatment room where they will wash their hands.
  

• Toilets will be used only when asked for and will be cleaned after each use.
  

• Weekly deep clean by our cleaner with a checklist.
  

• Card machine will be cleaned after each use and hand sanitiser provided for patients.
  

• Hand sanitiser to be used on arrival by all patients and members of staff.
  

Increased protection measures

• Appointment times staggered to reduce the chance of people meeting in the building.
  

• All patients and visitors will be triaged before entering the building.
  

• Pillows changed from fabric to wipeable and pillowcases removed.
  

• Privacy screens removed from the treatment rooms.
  

• Fans removed from the treatment rooms, clutter from desk removed, all objects placed in the cupboard.
  

• PPE will be provided for all staff including receptionists and practitioners. Gloves, apron and mask for practitioner - Gloves and mask to be changed between patients, masks can be worn per session or changed once removed.
  

• Patients to wear masks, if they don’t have one they will be sold one at cost price.
  

• Temperature checks to be taken on arrival of all patients, staff and visitors any high temperatures will be refused entry.
  

Put in place distancing measures

• Waiting room to be closed and patients asked to wait in cars.
  

• Case history will be taken using social distancing whilst in the clinic room.
  

• Patients asked to attend alone unless a required carer/chaperone/guardian.
  

Staff Training

Offering a full range of Osteopathic Treatment

Local Osteopathic Treatment Centre

• All staff have been shown how to “don” their PPE and the protocol associated with wearing.
  

• Correct hand washing has been shown.
  

• All staff have read the risk assessment, the patient journey and the clinic policy.
  

• All staff made aware of current guidelines and advice.